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Understand What You Agree To on frima77

Before you open an account or deposit via DANA, OVO, or GoPay, take a moment to read through our terms. These pages set out how we handle your data, what rules apply to your account, and how to reach us if something needs changing.

Terms of UsePrivacy & Data PolicyCookie NoticeAccount Security RulesIndonesia Region Eligibility
frima77 Understand What You Agree To on frima77
HOW WE HANDLE THIS

Our Approach to Data, Cookies and Account Security

Every account on frima77 is protected at the session level. When you log in, an OTP is sent to the mobile number linked to your account — this applies whether you're accessing from Batam or anywhere else in your eligible region. Payment data tied to your DANA, OVO, or GoPay wallet is encrypted in transit and stored with restricted access. We do not sell account or payment data to third parties outside of the processors needed to clear your transactions.

Data Retention

We keep account and transaction records for the period required by our data retention policy. After that window, data is deleted or anonymised unless a legal hold applies.

Cookie Handling

Cookies on frima77 are used for session management and lobby performance. You can review and update your cookie preferences through your browser settings at any time.

Account Security

OTP verification at login and wallet confirmation steps for withdrawals mean that changes to your GoPay or OVO payout details require active authentication from you.

Requesting Changes

To correct, update, or delete personal data we hold, submit a request via the email support channel. Include your account ID and a brief description of what you need changed.

LEGAL CONTACT PATHS

Reach Us About a Legal or Policy Question

If you have a question about a specific clause, want to know how your account data is stored, or need to submit a formal request for data access or deletion, our support team handles legal queries separately from general account help. Use the channels below to get to the right team without delays.

Live Chat Support Reach our support team directly through the live chat widget in your account dashboard. Legal queries are flagged and routed to the appropriate team for a written response.
Email for Policy Requests Send formal data access, correction, or deletion requests by email. Include your registered account ID and the wallet type — DANA, OVO, or GoPay — linked to your account.
Account Settings Panel Some policy preferences — including cookie consent and communication opt-outs — can be updated directly in your account settings without contacting support.

Common Questions About frima77 Legal Policies

These are the questions we see most often about account terms, data rights, and how our policies work in practice. If yours isn't here, email us or open a live chat and we'll point you to the right section.

Access depends on local law and is available only where permitted in your region. Check whether your location falls within an eligible area before opening an account.

We collect the information you provide at registration plus payment verification data tied to your DANA, OVO, or GoPay wallet. Full detail is in our privacy policy.

Records are held for the period set out in our data retention schedule. Transaction logs — including GoPay and OVO references — are kept for as long as legally required, then deleted.

Email our support team with your account ID and a description of what you want corrected or removed. We handle formal data requests separately from general account queries.

Payment data is passed only to the processors needed to clear your transaction. We do not sell or share wallet details with unrelated third parties.

Closing your account starts our data deletion process. Some records may be retained for the legally required period before they are permanently deleted or anonymised.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.