Reference

How frima77 Handles Your Personal Data

This page explains exactly what data frima77 collects when you open an account, use DANA, OVO, or GoPay to fund it, and browse the lobby — and how we keep that data safe.

Account data protectionDANA, OVO, GoPay wallet privacyCookie and session controlsData access on requestIndonesia-region policy
frima77 How frima77 Handles Your Personal Data
PRIVACY CONTACT

Reach Us About Your Privacy

If you have a question about how your data is stored, want to request a copy of what we hold on your account, or need to report a concern about data handling, our support team is here to help. You can reach us through the channels below — responses cover all privacy-related account queries including wallet data, login records, and cookie preferences.

Live Chat Open the chat window inside your account dashboard to raise a privacy query directly. Our team responds to data-related questions through this channel.
Email Support Send your data access or deletion request to our support email address. Include your registered account name and the wallet method — DANA, OVO, or GoPay — linked to your account.
Account Help Centre Our Help Centre includes a dedicated section on account data, covering how to update stored details, review your consent settings, and manage cookie preferences.
DATA HANDLING PRACTICES

How We Protect and Manage Your Data

We apply a layered approach to data security across your account. SSL encryption is active on every page — login, deposit flow, withdrawal request — so data moving between your device and our servers is protected in transit. Access to stored account records is restricted to authorised staff only, and wallet-linked data such as your DANA or GoPay account number is never displayed in full after initial verification.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can adjust cookie preferences at any time through your account settings without affecting your deposit or withdrawal flow.

Account Security

Login to your frima77 account uses an OTP verification step sent to your registered mobile number. If we detect a login from an unfamiliar device, an additional confirmation is required before access is granted.

Data Retention

We keep your account data for as long as your account is open. After closure, records are held for the period required under applicable law, then securely deleted. Wallet transaction logs follow the same schedule.

Request and Correction

You can request a copy of the personal data we hold, ask us to correct inaccurate details, or ask about deletion. Submit your request via live chat or email with your account ID and registered wallet method.

Common Questions About Your Privacy on frima77

These are the questions we hear most often about data, account privacy, and your rights as a frima77 account holder in Indonesia. If your question is not covered here, reach out through live chat or email support.

We collect your name, email address, and the mobile number linked to your DANA, OVO, or GoPay wallet. We also log device and session data to keep your account secure.

Your DANA, OVO, or GoPay details are shared only with the payment processor completing your transaction. We do not sell or pass wallet data to unrelated third parties under any circumstances.

Send a data access request via our support email or live chat. Include your registered account name and the wallet method on file. We will respond with the relevant records within a reasonable timeframe.

Yes. You can request deletion through our support channels. Some data may be retained for the period required under applicable Indonesian law before it is permanently removed from our systems.

We use session cookies to maintain your login state and analytics cookies to understand lobby usage. You can update your cookie consent settings inside your account at any time.

Yes — whether you access the platform from Yogyakarta or elsewhere in Indonesia, the same data practices apply. Service availability depends on local law and eligible regions.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.